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Frequently Asked Questions
Consultative Solutions
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I haven't worked with you before. Who do I get in contact with at Royal Paper Box for a new project?
What is your lead-time?
Do you have any stock sizes?
What is your minimum order quantity (MOQ)?
How much will my packaging cost?
How can you help me meet our sustainability goals?
What type of recycling program do you have?
Structural Design & Prototyping
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How long does it take to make a sample?
Can you make a design sample from my artwork?
I don't see the folding carton style I envisioned. Do you have other designs we can use?
What type of paperboard stock do you use for structural design samples?
Do you need my product to create the initial prototype?
Do you charge for CAD samples?
Pre-Press
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How do I send you artwork?
Do you offer graphic design services?
What file formats do you accept?
Can I make changes to the die line provided by Royal Paper Box?
Can I flatten the die line layer with my artwork layer?
Will I receive a proof before printing?
Will the final carton color match the proof I receive from pre-press?
Manufacturing
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Can I tour your facility?
Is your facility secure?
Can we add security features to our packaging?
What are your manufacturing capabilities?
Do you have capacity to produce my products?
What quality measures do you have in place?
Shipping
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